Below is a list of Frequently Asked Questions:

Q: Can I pay my bill online?

A: Certainly! Just go to http://glps.smarthub.coop and create your online account. You can pay your bill via E-Check or Credit card.


Q: What do I do if my power is out?

A: Give us a call at 423-636-6200 and press 1 for outages. You can also report an outage using the Smarthub app for Android, iPhone or iPad.

Greeneville Light & Power System SmartHub for Android powered devices.Greeneville Light & Power System SmartHub for iPad, iPhone, and iPod touch.


Q: What can I do about trees that are close to powerlines on my property?

A: Call our tree trimming department at 423-636-6219.


Q: What’s required to have power turned on?

A: Two forms of identification, one of which must include a photo. New customers applying electronically or in person will be required to undergo an identify/credit check. Social security number is required to run the identify/credit check. Deposit may be required.


Q: How do I change my password?

A: To change your password; on login page select “can’t access your account”. A new temporary password will be emailed to you.


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Contact GEA

Greeneville Energy Authority
110 N. College Street
Greeneville, TN 37743
Office: 423-636-6200
Payments: 1-866-999-4581