TVA has launched an education platform to help everyone learn the "ins and outs" of solar energy and residential solar programs. If you are interested in adding solar energy at your house or just want to learn more about how it all works, be sure to check out their Virtual Solar Education.

NEW BILL FORMATS - Beginning this week, customers will begin seeing their bills in a new format! Each bill will include an insert of the information below, which shows where to find all the information you'll be looking for.

Our new bill print software also allows us to show more detail in the charge portion of the bill, so you'll notice some descriptions you haven't seen before now. These are NOT new charges, they've always been there, but the old bills just presented them in one lump total. The new format allows us to provide that information on the bill itself instead of the customer having to go to our website to find the information.

Electric service charges consist of an access charge, the energy charge per kWh, and the TVA fuel cost adjustment per kWh. Residential and small business accounts also include a demand cost recovery adjustment (DCRA). Again, these are not new charges, we're just providing all of the detail on the bill going forward. Explanations of these charges and the individual amounts for past months are available on our website here.

See the attachment below for an explanation of the new bill format. If you have any questions after you receive your bill, please feel free to contact us. We hope the new format will be easier to read and easier to understand.

Download this file (Understandig Your Electric Bill.pdf)Understandig Your Electric Bill.pdf[ ]429 kB

It has been reported that GEA/GLPS customers are receiving calls about a $50 rebate to their electric bill. Be aware that this is a SCAM and not an offering from GEA/GLPS. 

What did the GEA board vote on?

The GEA board voted to take the necessary steps for GEA to begin providing broadband services to the central portion of our county effectively defined by the city limits of Greeneville.

When will these services be available?

There is a significant amount of work to be done for GEA to be able to begin offering broadband services and it will likely be towards the end of 2022 before the first customer is served and it will likely be late 2023 before broadband services are available from GEA everywhere within the city limits. Once a timeline is able to be specifically determined, we will make that available to our customers via our website.

What will it cost?

The specific services and associated pricing is still under development and they will be published on the GEA website when they are known. It is our desire and intent to provide a superior product at a very competitive price with excellent customer service.  These services will be provided through a fiber optic network that will go all of the way to the point of service.

What about customers that are not within the city limits?

Although the immediate plan is to provide broadband services with the city limits of Greeneville, we will be actively applying for grants to extend GEA broadband services to other parts of Greene County. Most grants specifically target areas that are either unserved or underserved, so those are the areas that are most likely to benefit from these grant opportunities. If we do have some areas that receive grant funding, we plan to leverage that infrastructure to begin providing services to areas that may be in close proximity to the fiber routes to these areas. The timeline for these opportunities will be defined by the specific grant that may apply. Additionally, the GEA board will consider extending beyond the city limits of Greeneville at the appropriate time.

Please read the following update on prepaid electric accounts:

Accounts that reach a prepaid balance owed of ($0.01) or greater will be disconnected. This process will run seven days a week and disconnects will now occur every day of the week including weekends and holidays. Effective March 1st, 2021 a reconnection fee of ($5) will be required if the service is disconnected in this manner.  

Effective June 1st, 2021 a ($25) deposit will be required on accounts without a deposit on file disconnected in this manner.

Effective February 15, 2020, Greeneville Energy Authority will no longer be an Issuing Agent for State Electrical Permits. Permits will need to be purchased Online at For questions you will need to contact one of the following:

TN Department of Commerce & Insurance - 615-741-7170

Larry Craddock – 865-805-7022

Bruce Shelton – 423-419-0004


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Greeneville Energy Authority
110 N. College Street
Greeneville, TN 37743
Office: 423-636-6200
Payments: 1-866-999-4581